Refund Policy
Private Events
Booking Confirmation Policy
To confirm and reserve your date, we require a non-refundable 25% deposit at the time of booking. Your date will not be held until the deposit has been received.
Final Payment & Guest Count Policy
The remaining 75% balance is due no later than 3 days prior to the event date. Once this payment is received, all arrangements will be finalized accordingly. Any increases to your guest count after this date will be added to your final invoice. Reductions in guest count after this date are not eligible for a refund or credit, as food and preparation commitments will already be in place.
Cancellation Policy
As mentioned, the 25% deposit is non-refundable and will be forfeited upon cancellation. In addition, the following applies based on when you cancel:
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More than 7 days before the event: Only the 25% deposit is forfeited; no additional charges apply.
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3–7 days before the event: 50% of the total invoice is due, in addition to the forfeited deposit.
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Within 3 days of the event: The full remaining balance (100% of the total invoice) is due, consistent with the final payment deadline.
For example, if your private event was scheduled for July 7:
50% of the total invoice would be due if you cancel July 1-3.
100% of the invoice would be due if you cancel July 4-7.
As a small, two-person operation, we can only host one private dinner per date. When you book with us, we turn away other potential clients for that day and begin preparing specifically for your event. A late cancellation means we're unable to rebook that date on short notice, and the time and costs already committed can't be recovered. This policy helps us continue offering personalized, high-quality private dinners while protecting our business from the financial impact of last-minute changes.
Community Supper Clubs
Ticket Refund & Transfer Policies
Tickets are refundable up to 3 days before the event. We are unable to issue refunds within 3 days of the event, as food purchasing and preparation are already underway, and there is limited time remaining to resell the ticket to another guest.
Tickets may be transferred to another person up to 1 day before the event. If you are transferring your ticket, please email us at hello@sproutingcollective.com with the name of the recipient and any
